Legal
Privacy policy.
How iNGENū collects, uses and protects your personal information.
iNGENū Clinical Research Organisation Pty Ltd (“iNGENū”, “we”, “us”) is committed to protecting the privacy of everyone who interacts with us and our website. This policy explains what personal information we collect, how we use it, and the choices available to you. It is drafted to be consistent with the Australian Privacy Principles and, where applicable, other data-protection laws.
Information we collect
We collect information you provide directly — such as your name, email address, organisation and message — when you contact us, request a proposal, or apply for a role. We also collect limited technical information automatically (such as device and usage data) to operate and improve the site.
How we use your information
We use your information to respond to enquiries, prepare proposals, deliver our services, meet legal and regulatory obligations, and improve our website and communications. We do not sell your personal information.
How we store and protect it
Personal information is held on secure systems with access limited to those who need it. Clinical trial data is managed under our quality management system and applicable regulatory standards (ICH-GCP, 21 CFR Part 11 and GAMP 5). We retain personal information only as long as necessary for the purposes described here or as required by law.
Sharing
We may share information with trusted service providers who help us operate (bound by confidentiality obligations) and where required by law or regulatory authority. Where information is transferred across borders, we take reasonable steps to ensure it remains protected.
Your rights
You may request access to, or correction of, the personal information we hold about you, and you may ask us to stop sending marketing communications at any time. To make a request, contact us at hello@ingenucro.com.
Contact
Questions about this policy can be directed to iNGENū Clinical Research Organisation Pty Ltd at hello@ingenucro.com. We may update this policy from time to time; the current version is always available on this page.